Welcome to Support Vista
Turn your support chaos into a calm, predictable system
Support Vista helps small technical teams design smarter workflows, automation, and metrics so you cut burnout, reduce downtime, and keep your best customers coming back.
⚙️ Built for industrial, SaaS, and complex B2B support
🤖 Practical AI + better process, not shiny toys
📊 From “tickets closed” to metrics that actually matter
We work with 5–50 person technical support and service teams who live in the middle of the mess: plants calling, sales promising, product shipping changes, and customers expecting instant answers.
If you own both the wrench and the laptop, this is built for you.
Your team is not lazy. Your system is just overloaded.
Your team is not lazy. Your system is just overloaded.
Most support teams don’t suffer from a lack of effort. They suffer from:
- No clear intake process, so everything feels “urgent.”
- Fuzzy escalation paths, so work bounces between people.
- Metrics that look good on a slide but don’t reflect reality.
- Constant context switching that fries your best people.
Support Vista exists to fix the system around your people so they can actually do their best work.
A tiny sample of outcomes
A tiny sample of outcomes
Teams we’ve worked with have seen:
- 30–50% reduction in average response times
- Fewer after-hours emergencies
- Clearer communication between support, sales, and engineering
